Shipping policy

We want your shopping experience with Waatkart to be seamless and enjoyable. Please take a moment to review our 5-day shopping policy:

1. Order Processing and Shipping

   • All orders will be processed and shipped within 5 business days of your order. Delivery times depend on supplier location, and shipping may take 7-15 business days to arrive, depending on your location.

   • You will receive an email notification with tracking information once your order has shipped.

2. Returns & Exchanges

   • You can return items within 5 days of receiving them. Please ensure items are unused, in their original condition, and in the original packaging.

   • To start a return or exchange, please contact our customer service team within 5 days of receiving your order. After this period, we cannot process returns or exchanges.

3. Order Cancellations

   • You may cancel your order within 5 hours of placing it. Once the order is processed and sent to our supplier, cancellations cannot be made.

   • If you need to cancel an order, please reach out to us as soon as possible for assistance.

4. Customer Support & Issue Resolution

   • If you experience any issues with your order, including damaged or incorrect items, please contact us within 5 days of receiving your product. We aim to resolve all issues within 5 business days.

5. Refunds

   • Refunds will be issued within 5 days after receiving and inspecting returned items. Please note that return shipping costs may apply, and items must be in original condition to be eligible for a refund.

6. Shipping Delays

   • While we aim to ship all orders within 5 business days, shipping times may vary due to third-party supplier availability. We will notify you if there are any delays.

Thank you for choosing Waatkart. We’re here to ensure you have the best shopping experience possible!